Shipping policy
Order Processing Time: Orders are typically processed and prepared for shipping within 1 to 5 business days, depending on product availability. We strive to get your items to you as quickly as possible.
Shipping Methods and Delivery Times: We offer a single shipping method, ensuring the fastest available courier is used to deliver your package. Given that we ship worldwide, delivery times may vary but generally range from 1 to 2 weeks. Please note that delivery times are estimates and may vary based on your location and other factors beyond our control.
Shipping Costs: Shipping costs are already included in the product price, so there are no additional fees for shipping. This makes it easier for you to understand the total cost upfront.
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's journey to your doorstep. You can track your order in the link provided in the menu of our webpage.
Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or a refund, depending on the circumstances.
Changing Shipping Address: If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed or shipped.
International Shipping and Customs: For international shipments, any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the recipient. Please check with your local customs office for more information.
Contact Information: If you have any questions or concerns about shipping, please feel free to contact us at hello@yameteshop.com.